The purchase of Healthscape products from your end on this website is subject to the terms and conditions outlined below. By making a purchase from this website, you are deemed to have accepted and agreed to abide by the following terms and conditions

 

The terms used under these terms and conditions are defined as follows:

a. “We” refers to Healthscape Company Limited.

b. “You” refers to individuals, companies, or legal entities purchasing products.

c. “Products” refers to any and all items available for sale on the website.

Only individuals aged 20 years and above are allowed to make purchases from the website.

It is your responsibility to keep the “username” and “password” provided to you confidential.

The information displayed on the website is not an offer for the sale or provision of any products or services. It is just the invitation for you to make an offer. By placing an order through this website, you are making the offer to us to purchase the selected products via the website in accordance with the terms and conditions outlined herewith.

We will make reasonable efforts to ensure that the prices and other details of the products displayed on the website are accurate. However, we reserve the right to change the prices and other details of such products without prior notice. We shall not be liable or responsible in any way for errors in the pricing of the products displayed on the website, and we reserve the right to reject orders arising from such pricing errors. The prices displayed on this website are applicable for online purchases only. Prices for the same products purchased through other sales channels may differ. Additionally, the prices displayed on this website are valid and complete for deliveries in Thailand only.

Photographs and images on the website are created to provide an indication of the product’s features and may not accurately represent the actual products.

Registering, subscribing a membership, or placing an order with us will be deemed as your agreement to accept the terms and conditions for purchasing products, the website’s terms of use, the privacy policy, and our privacy notice. You authorize us to collect, use, and disclose your personal information and other information collected from you for the purposes of processing your orders, delivering products, and for other purposes as specified in our privacy notice.

 

Ordering products via credit card

For products ordered through credit card transactions, your order will be deemed accepted by us once the Company has received full payment and completed the transaction for the ordered products. Upon completion, you will receive an email confirmation detailing the specifics of your order (“Payment Confirmation”).

 

Ordering products via electronic banking

For products ordered through electronic banking, your order will be deemed accepted by us once the Company has received full payment and completed the transaction for the ordered products. You will receive an electronic mail confirmation from us and from the payment processing company, which is an external third party, detailing the specifics of your order and confirming that the payment has been received as invoiced (“Payment Confirmation”).

 

Choosing to make the payment via Counter Service 

If you choose to make payment for the product via Counter Service, you will receive an electronic mail notification from our company (“Notification”) and an electronic mail from the payment processing company specifying details about your order. Receiving the notification does not constitute an acceptance of your offer to purchase the products. Your order will be deemed accepted by us once we have received full and complete payment for the ordered products, and you have received an electronic mail from the payment processing company confirming the payment (“Payment Confirmation”).

 

Payment

  (1) Payment via Credit Card – You will be redirected to the external website of the credit card company, which is a third party to this agreement, to process your payment. Your payment through that website is an agreement binding you to the terms and conditions of the credit card company and the terms and conditions of that external website.

  (2) Payment via Electronic Banking – You will be redirected to the external website of the payment processing company, which is a third party to this agreement, to process your payment. Your payment through that website is an agreement binding you to the terms and conditions of the payment processing company and the terms and conditions of that external website.

  (3) Payment via Counter Service – You are required to make full payment for the product as specified within 48 (forty-eight) hours from the time you receive the notification. Any order that is not paid within the specified time will be considered canceled. The payment at the Counter Service is considered your agreement to be bound by the terms and conditions of the payment processing company.

(4) The payment will be forwarded to the external website of the payment processing company, which is a third party, to process your payment. Your payment through that website signifies your agreement to be bound by the terms and conditions of the payment processing company and the terms and conditions of that external website.

The completion of the payment is subject to approval from the external payment processing company and/or financial institution. We shall not be held responsible if the external payment processing company and/or financial institution rejects or questions the acceptance or credibility of the credit card, electronic banking transaction, or counter service transaction. For whichever reason, we reserve the right to:

(1) take the full discretion to reject any payment without the need to provide reasons for such rejection.

(2) change the payment conditions for the products at any time. All orders received through the website are subject to our acceptance. We may choose to accept or decline your order at our sole discretion. Ownership of the products and the risk of loss or damage to the products you purchase shall pass to you immediately upon the products being removed from our premises. This is subject to the condition that we have received full and complete payment for the ordered products.

 

Delivery of products

(1) After the payment has been confirmed, we will proceed to deliver the products to the address provided by you.

(2) Product delivery will only be carried out for locations in Thailand. However, we reserve the right to refuse delivery to any location without the need to provide reasons for such refusal.

(3) Unless otherwise agreed, we will deliver the products using a private transportation service to the address specified in your order placed through the website.

(4) Even though we make every effort to deliver the products to you within 3-5 business days from the confirmation of your payment, we do not guarantee that the delivery will occur within this timeframe. The indicated delivery date is an estimate and we are not liable for any delays in product delivery, regardless of the cause.

(5) All products that have been delivered and received at the specified order address will be considered as successfully delivered and the order completed. If no one is available to receive the delivered products, we may use our discretion to arrange for a new delivery and you will be responsible for the associated delivery costs.

(6) We recommend that you inspect the products immediately upon receipt within 7 days. If you find that the products were delivered incorrectly or are damaged, you can request a return by contacting us through Line@: @healthscape.

The returned products must be in good condition, unopened, and suitable for resale.

(7) In case of a delivery error or defects in the products, you may request a return within 7 days of receiving the products by contacting us through Line@: @healthscape.

The products must be in good condition, unopened, and suitable for resale. If the request is made after 7 days, we will not process it.

(8) If the products are returned to us due to delivery issues, we will consider the order canceled, and we will refund the product cost based on the amount we have charged you.

 

Cancellation of Agreement

You have the right to cancel the agreement by sending a written notice to us within 7 (seven) days from the date you received the goods. Once you cancel the agreement, you must return the goods to us. We will refund the full amount you paid for the purchase within 15 (fifteen) days from the date we receive your notice of cancellation. [*You can specify the method of sending the notice, the return of goods, and additional refund conditions clearly.] This is subject to the conditions for returning goods that we have specified.

In accordance with the limits permitted by law and regulations, our entire liability for your product orders through the website, and for any other cases, whether under contract, breach, or any other grounds (including but not limited to loss, damage, or injuries directly or indirectly resulting from non-compliance with the agreement or any other breaches as stated herein), will not exceed the total purchase price paid for the products. We shall not be liable to you for any direct, indirect, special, incidental, or consequential damages arising under or in connection with the purchase of products (whether arising from negligence, breach of contract, false statements, or for any other reason), or any loss incurred by our employees, agents, or customer service representatives.

You agree to indemnify and hold us harmless from any loss or damage to property or causing harm to the person or life of any individual arising from your wrongdoing, intentional acts, or omissions, as well as from any breach of contract on your part as stated in the terms and conditions of this agreement.

The purchase of products from this website is at your sole risk. The products sold on this website are provided without any explicit or implied warranties, including but not limited to any implied warranties or conditions of merchantability, fitness for a particular purpose, and non-infringement.

This agreement and these terms and conditions constitute our entire obligation and liability for all matters related to your product orders through the website and related services. In addition, there are no warranties, conditions, or other agreements binding us unless expressly stated in this agreement and these terms and conditions. Any warranties, conditions, or agreements regarding products that may be considered part of this agreement and these terms and conditions, whether by implication or by any other means, shall be deemed severed to the fullest extent permitted by law.

We reserve the right to amend, modify, and change this agreement and these terms and conditions at our discretion without the need to provide prior notice. If you continue to access the website and place orders after such modifications have been made, it shall be deemed that you have agreed to accept the aforementioned amendments, modifications, and changes to this agreement and these terms and conditions.

We are not liable for any loss or damage incurred by you due to delays or inability to perform, or exempted from liability under this agreement, as long as such delays or inability to perform arise from circumstances beyond our control.

You agree to acknowledge that the products purchased from this website are intended for personal use only. You will not resell or distribute any products.

We reserve the right to limit, cancel, or reduce the quantity of orders at our sole discretion. Such actions may result in a violation of our terms and conditions or applicable laws and regulations.

If any provision of these terms and conditions of this agreement is deemed invalid or unenforceable by a court with jurisdiction over the matter, it will not affect the enforceability of other terms and conditions. The provisions that cannot be enforced under the law shall be considered severed from this agreement.

These terms and conditions, including notifications and payment confirmations, constitute a binding contract between both parties for the purchase of your products. They supersede any other written or oral agreements between you and us.

This agreement and its terms and conditions are governed by the laws of Thailand. Any disputes arising under or in connection with this agreement, including any questions regarding its existence, validity, or termination, will be referred to and finally resolved by the general courts of Thailand, without limitations regarding jurisdiction or venue.

Comments regarding product orders through your website will be sent to HealthScape Company Limited at the address specified below.

 

Healthscape Company Limited

No. 141 Soi Sukhumvit 63 (Ekkamai), Sukhumvit Road

Khlong Tan Nuea, Watthana, Bangkok

10110 Thailand

 

Healthscape Customer Relations Department, telephone number: 02-856-1555

Email: hsccontactcenter@healthscape.co.th