Privacy Notice for Customers, Suppliers, and Business-related Persons
PRIVACY POLICY
Helthscape.co.th (“We”) are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting Helthscape.co.th you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Helthscape.co.th, Office 2.04, 83 Baker Street, London, W1U 6AG.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site Helthscape.co.th (“our site”) or by corresponding with us by phone,e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, when you report a problem with our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey or upload a testimonial for one of our products. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
We do not store credit card details nor do we share customer details with any 3rd parties.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); search terms used by you during your visit; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer we (or they) will contact you by electronic means only if you have consented to this. If you are happy for us to use your data in this way please uncheck the relevant box situated on the form on which we collect your data (the registration form);
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Lumity Life Holdings Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Lumity Life Holdings Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at help.uk@lumitylife.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to help.Helthscape.co.th
Healthscape Company Limited is aware of the importance and responsibilities under the Personal Data Protection Act B.E.2562 (2019). We prioritize respecting privacy rights and are committed to ensuring the security of personal data for everyone. This Privacy Notice applies to the personal data of customers, suppliers, contractual partners, service users, and business-related persons with the company. The aims are to inform and explain how we collect, process, and disclose personal data, as well as the measures in place to safeguard your data. We also outline your legal rights as the data subject. The details are as follows:
Definitions and meanings are provided in the table below.
Definitions
Meanings
Company
Healthscape Company Limited and the affiliated companies
Affiliated Companies
The affiliated companies or legal entity partnerships with relationship to Healthscape or any other organizations which control, are controlled, or are regulated by Healthscape which may involve common shareholders or a majority of directors forming the same entity.
Customers
The individuals targeted in the company’s operations or services include participants in the company’s campaigns or marketing activities, those interested in the company’s products or services through various channels, and/or users of the company’s services through online and electronic media, as the case may be. This also includes authorized representatives, individuals with legal authority to act on behalf of customers as needed, such as legal guardians for minors, custodians for incapacitated individuals, advocates for individuals with disabilities, etc.
Suppliers, Contractual Partners, Service Users, and Business-related Persons
Sellers, property owners, contractors, and/or service providers, or any individuals who have business relationship with the company, whether they are legal entities or natural persons, including sub-contractors of the sellers, contractors, and/or service providers.
The data about an individual that enables the identification of that person, whether directly or indirectly, excluding information about a deceased person specifically.
Sensitive Personal Data
This includes personal data related to race, ethnicity, political opinions, beliefs in ideologies, religions, or philosophies, sexual behaviors, criminal records, health information, disabilities, labor union membership, genetic data, biometric data, or any other data that similarly affects the data subject, as defined by the Personal Data Protection Committee’s regulations.
Personal Data Processing
Collecting, using, or disclosing personal data.
Data Controller
An individual or legal entity with the authority to make decisions regarding the collection, usage, or disclosure of personal data.
Data Processor
An individual or legal entity that processes the collection, usage, or disclosure of personal data based on the instructions or on behalf of the data controller. The data processor is not the entity that controls the personal data.
Non-personal data
Various types of data that do not identify an individual, such as company registration details, business contact information, which may include work phone numbers, work email addresses, office addresses, anonymous data, and data of deceased individuals.
Transaction
Any action related to activities in both legal and commercial aspects.
Electronic Transaction
A transaction conducted entirely or partially using electronic means.
Identity data used for identification purposes, such as name, surname, national identification number, passport number, date of birth, gender, age, nationality, signature, photograph, professional license number, and membership number.
Sensitive Personal Data
Such as fingerprints, facial images, health information, food allergy information, specifically obtained with clear and explicit consent from you or as permitted by law.
Contact Data
Such as address, copy of house registration, phone number, email address, geolocation, emergency contact, online social media account, LINE ID, and work-related information including workplace name, address, phone number, email address, position, etc.
Third-Party Personal Data
If you provide personal data of third parties to the company, such as executives, authorized individuals, delegated authorities, board members, employee data, contract workers, contact persons, marital partners, family members, tenant, tenant’s assistants, and other individuals not directly related to the company but associated with your relationship with the company
Communication Data
Such as recording of images or sounds when contacting the company, etc.
Service-related Information
Such as types of products or services you choose, product or service application details, reservation details, and any other information provided in documents that you submit to the company.
Transaction-related data
Such as details of transactions with or involving you, transaction-related details from contracts, supporting documents for contracts/agreements, requests, claims, agreement details, and other transaction-related information.
Electronic Transaction Data
Such as the data related to electronic transactions conducted through channels such as the Website, Application, etc.
Financial Data
Bank account details, source of funds, transaction record details, personal asset details, such as salary certificates, vehicle registrations, and other financial data of a similar nature including bank account information, credit/debit card information, details of fund transfers, and bank loan application details, etc.
Usage of Electronic Systems Data
Such as the data of Username, Application usage data, Browsing Information, website visit history, IP Address, Cookies, Log file, etc.
Service Usage Data
Such as the data of reservations and services for villages or juristic person condominiums, vehicle registrations, motorcycle registrations, pet information, postal services, packages, repair notifications, etc.
Property data
Such as the data of vehicles, pets, postal services, packages, etc.
Data of participation in meetings, seminars, and events
Such as the data of related to participation in company-organized meetings, seminars, activities, and programs including static and motion images and audio recordings during meetings, training, seminars, or other activities.
Risk Consideration Data
Such as the data used for risk assessment for background checks, evaluating suitability, or considering risks before making decisions to engage in transactions. This also includes information for legal proceedings or enforcement, such as marital status and details about properties.
Security data
CCTV images, vehicle data, license plate details, and date and time data regarding entry and exit from the company’s premises for safety considerations.
Feedback data
Such as the opinions, suggestions, and complaints.
Public data
Data that is publicly available both online and offline, the disclosed public data such as names, aliases, photos, posts, locations, friend lists, interests, and pages followed.
Communication Data
Such as conversations, email correspondence, and data used in various forms of communication.
Personal Interest Data
Such as Lifestyle travel preferences, leisure activities, pets, products, and services. This encompasses likes, dislikes, and other interests.
Other Data
Other personal data used for facilitation as necessary.
4. Source of Personal Data
The company collects personal data from the following sources:
4.1 Directly from Individuals
The company obtains personal data directly from individuals through various channels such as contact interactions, customer registration, account creation through applications, reservation processes, contractual agreements, service requests, recruitment processes, business partner engagements, provision of information or filling out Offer Form, documents supporting business consideration, documents for service request, quotation submission, bid envelope submission, participation in marketing activities, participation in sales promotion activities through various channels, including physical and information technology channels as well as the data and updates of your data while you are a customer, supplier, contractor, service user, etc.
4.2 Receiving Personal Data from Other Sources
The company possibly collects your personal data from other sources, such as agents, websites, your employees, or representatives, or from third parties who collect, use, or disclose personal data under the company’s instructions or on its behalf, or from external sources, as permitted by law.
4.3 Personal Data of Third Parties
The company possibly receives personal data of third parties related to you, provided by you to the company, such as contacts, employees, contractors, agents, sub-contractors, or other individuals. The company uses this information for contract purposes, to provide services, contact in emergencies, or for reference that may be beneficial to you. Please inform the concerned third parties about this Privacy Notice and obtain their consent, unless there are legal requirements for the disclosure of their personal data to the company without consent.
4.4 Personal Data of Minors, Persons with Disabilities, and Incapacitated Persons
The company collects personal data related to minors, persons with disabilities, and incapacitated persons only with the consent of their parents, guardians, or legal representatives. We do not intend to collect personal data from individuals under the age of 20 (twenty) without the consent of their parents, as required by law, or from persons with disabilities and incapacitated persons without the consent of their guardians or legal representatives, as applicable. In cases where the company becomes aware that we have collected personal data from individuals under the age of 20 without the consent of their parents, or from persons with disabilities and incapacitated persons without the consent of their guardians or legal representatives, as required by law, the company will handle the situation in accordance with applicable laws, will delete such personal data immediately and will only collect, use, and/or disclose the personal data if there is a legal basis other than consent or as permitted by law.
4.5 Personal Data Obtained from Cookies
When you visit the company’s website, this information helps the company provide improved, faster, and more secure services while ensuring your privacy. This includes when you use the services and/or access the platform.
5. Legal Basis for Processing Personal Data
The company collects, uses, or discloses your personal data based on the legal grounds for processing data, as outlined below:
5.1 Contractual Basis
For the performance of a contract to which you are a party, such as contracts for goods, service contracts, or any other contracts, or for actions necessary before entering into a contract, as applicable.
5.2 Legal Obligation
To comply with legal obligations imposed on the company, such as tax laws, computer laws, and other laws that the company is required to adhere to.
5.3 Legitimate Interest
For the legitimate interests pursued by the company, provided that such interests are not overridden by your fundamental rights or freedoms. This processing will not violate your basic rights or freedoms.
5.4 Consent
The company will seek your consent in cases where the law requires it, or there is no legal basis for the processing of the personal data collected from you.
6. Purposes of Collecting, Gathering, Using, and Disclosing Personal Data (Personal Data Processing)
The company engages in the collection, use, or disclosure of your personal data for the following purposes:
Table detailing the objectives of personal data processing
Objectives of personal data processing
Basis of personal data processing
For evaluating qualifications of natural person/juristic person before entering into the contracts
– Contractual performance or operation taken as requested before entering into the contracts – Necessity for the legitimate interests
For Personal Identification Verification
– Contractual performance – Necessity for the legitimate interests – Legal compliance
For transactional purposes, contract execution, performance evaluation, and evaluation result notification
– Contractual performance – Necessity for the legitimate interests
For Electronic Transactions
– Contractual performance – Necessity for the legitimate interests
For operational management, facilitation in various areas such as installments, services, outstanding balance, payments, etc.
– Contractual performance – Necessity for the legitimate interests
For use in processing payment data, issuing and delivering tax invoices, payment requests, and receipts, as well as presenting account statements. This includes financial transaction purposes and account management objectives, accounting examinations, or debt tracking of the company.
– Contractual performance – Necessity for the legitimate interests – Compliance with the law
For transferring rights, duties, and benefits as stipulated in contracts.
– Contractual performance – Necessity for the legitimate interests
For communication purposes, notification, and/or receiving relevant information associated with the company. This involves handling expenses, delivering pertinent documents, or managing various changes that occur, including providing information and relevant news related to or associated with the relationship you have with the company. Additionally, for conducting operations and managing the accounts and loyalty points of customers, and for issuing reward cards or gift cards as requested by customers.
– Contractual performance – Necessity for the legitimate interests
For maintaining a relationship with the company, such as handling inquiries, conducting surveys, and analyzing feedback.
– Necessity for the legitimate interests – Consent
For operational and post-sales service management.
– Necessity for the legitimate interests – Consent
For complying with legal obligations and responding to legal claims as well as reporting information to government agencies as required by law.
– Compliance with the law
For the establishment of legal claims, delegation and acceptance of authority, compliance with or exercise of legal claims, litigation, use of judicial rights, compliance with court orders, and the conduct of various legal proceedings.
– Contractual performance – Compliance with the law – Necessity for the legitimate interests
For complying with legal processes and ensuring adherence to the provisions of laws, regulations, agreements, or policies enforced by regulatory authorities, governmental bodies responsible for enforcing laws, and state agencies overseeing the company’s business.
– Compliance with the law
For auditing, prevention, investigation, and actions taken in cases involving fraud, money laundering, financial support for terrorism, criminal activities, immigration checks, or any operations that may potentially violate the law. This is done to mitigate risks in cases where there is suspicion or belief that there might be fraud, deception, money laundering, or other unlawful activities, or activities that may impact the safety of others’ lives, health, or physical well-being.
– Contractual performance – Compliance with the law – Necessity for the legitimate interests
For maintaining security within the company’s buildings or premises, including the exchange of cards before entering office areas and recording images of individuals who come into contact with the company through Closed-Circuit Television (CCTV) cameras.
– Necessity for the legitimate interests
For business planning, reporting, and forecasting, risk management, audit supervision, and internal organizational management. This includes using data as evidence to support certification applications for various management systems in the company.
– Necessity for the legitimate interests
For advertising and public relations management, conducting marketing campaigns, analyzing and developing products, and contacting customers to provide advice or present products. This includes managing advertising and public relations media, where you may act as a presenter or be part of the company’s advertising and public relations media.
– Consent
For analyzing data to enhance service quality by assessing overall data without revealing the identity of the data subject.
– Necessity for the legitimate interests
For disclosing contractor’ information or company representatives’ information to you as stipulated in the contract or disclosing your information to the aforementioned individuals.
– Performance of the contract or taking action upon request before entering into a contract
For developing the company’s service channels to ensure that you receive high-quality services.
– Necessity for the legitimate interests
For information technology management, including the storage, creation, and organization of documents and various data, regardless of the format. This includes processing personal data and addressing technical issues as arising.
– Contractual performance – Compliance with the law – Necessity for the legitimate interests – Consent
For providing system services, websites, or various applications.
– Contractual performance – Compliance with the law – Necessity for the legitimate interests – Consent
For managing and handling risk management, complaints, disputes, legal cases, and enforcement cases.
– Contractual performance – Compliance with the law – Necessity for the legitimate interests
For customer transactions with banks or financial institutions, including assessing performance.
– Contractual performance – Consent
For providing Call Center services and for identity verification, examining and confirming identities for processing requests or inquiries.
– Contractual performance – Necessity for the legitimate interests
For updating your information based on the data you provide, collecting and managing your database, including other relevant records, to enhance the company’s service. Ensuring that your historical and personal information is current, accurate, and complete.
– Compliance with the law – Necessity for the legitimate interests
For offering products, services, marketing promotions, targeted marketing, sales promotions, and promotions that align with your preferences.
– Consent
For capturing photos or videos of customers at the office or event venues and publish or advertise these images or videos on the company’s website, applications, or other platforms for the preparation of food and/or other facilities.
– Consent
Legal duties
– Compliance with the law
7. Disclosure of Your Personal Information
To carry out the purposes specified in this privacy notice, your personal information may be disclosed or transmitted to various units in the company, affiliated companies, individuals, or external organizations, as follows:
7.1 Inside the Company
Your personal information may be disclosed or transmitted to various units in the company only to those relevant and with roles and responsibilities as necessary for the stated purposes. Personnel or teams in the company, such as IT/computer department, administration department, legal department, and accounting department, will be authorized to access your personal information as necessary and appropriate, based on their respective roles and responsibilities.
7.2 Outside the Company
Your personal information may be disclosed or transmitted to external organizations, including:
7.2.1 Government agencies or other organizations as required by law, such as the Revenue Department, the Legal Execution Department, or any other agency exercising authority according to the law.
7.2.2 Affiliated companies, agents, contractors/subcontractors, financial institutions, individuals interested in investing, service providers for various operations, such as legal services, external auditors, technology service providers, consultants in various fields, condominium juristic persons, delivery services for mail or parcels, or various items, company representatives, or any individual with duties for the company, including personal data processors for the company. In case the company engages external services, we must ensure that these service providers comply with legal requirements, and your personal data will be protected by appropriate measures.
8. Sending or Transferring Personal Data Abroad
The company may need to send or transfer your personal data to affiliated companies or transfer data to other recipients, such as sending or transferring personal data to be stored on a server or cloud system (Cloud) in a foreign country. This is part of the company’s business operations and we will consider ensuring that the destination country has adequate personal data protection standards as required by law.
9. Data Retention and Duration of Personal Data Storage
The company will retain your personal data for the necessary duration while you are a supplier or contractual party of the company or for the period necessary to achieve the relevant objectives as outlined in this privacy notice. Additionally, the company may need to retain the data beyond that period if required or permitted by law, such as for a period of 10 (ten) years from the end of the contract to prove audits by the government in cases where the government may claim tax liabilities.
The company will delete or destroy your personal data or render it non-identifiable once it becomes unnecessary or at the end of the specified period.
10. How the Company Protects Your Personal Data
The company implements appropriate security measures to safeguard your personal data, preventing loss, unauthorized access, use, alteration, correction, or disclosure of personal data without authorization. The company ensures the confidentiality, integrity, and availability of personal data in an appropriate manner. We employ security measures in terms of organizational measures, technical measures, and physical measures to maintain the security of personal data processing adequately. We continuously updates our policies, regulations, and criteria as necessary and appropriate. Additionally, our management, employees, contractors, agents, consultants, and data recipients from the company have the responsibility to uphold personal data according to the company’s established measures.
11. Data Subject Rights
In this section, the rights refer to the rights under the law regarding your personal data. You may exercise these rights with the company under the conditions specified by law and the company’s rights management process.
11.1 Right to Withdraw Consent
If you have given consent to the company to collect, use, and disclose your personal data (whether the consent was given prior to the effective date of data protection laws or thereafter), you have the right to withdraw your consent at any time during the period your personal data is with the company, unless there are legal limitations or contractual obligations benefiting you.
11.2 Right to Access Personal Data
You have the right to request access to your personal data that is under the responsibility of the company. You may request the company to provide you with a copy of such data, including disclosing how the company obtained your personal data without your consent.
11.3 Right to Data Portability
You have the right to request your personal data in a format that can be read or used automatically by tools or devices and can be used or disclosed automatically. You also have the right to request that the company sends or transfers personal data in the mentioned format directly to another data controller when it can be done automatically. You have the right to receive personal data that the company sends or transfers in the mentioned format to another data controller directly unless it is not possible due to technical reasons.
11.4 Right to Object to Data Processing
You have the right to object at any time if the collection, use, and disclosure of your personal data made for the company’s or another person’s legitimate interests or for public interest purposes. If you raise an objection, the company will continue to collect, use, and disclose your personal data only if the company can demonstrate compelling legitimate grounds for the processing that override your basic rights, or for the establishment, exercise, or defense of legal claims, depending on the specific situation.
11.5 Right to Request Deletion or Destruction of Personal Data
You have the right to request the deletion or destruction of your personal data or to make it unidentifiable if you believe that your personal data is collected, used, or disclosed unlawfully or that the company no longer needs to keep it for the purposes stated in the privacy notice or if you have withdrawn your consent or objected as previously notified.
11.6 Right to Request Suspension of Personal Data Usage
You have the right to request the temporary suspension of the use of your personal data while the company is reviewing your request to exercise your rights to correct your personal data or object to it, or in other cases where the company deems it unnecessary and must delete or destroy your personal data according to the relevant laws. However, you request that the company suspend usage instead.
11.7 Right to Correct Personal Data
You have the right to request the company to correct your personal data to be accurate, up-to-date, complete, and not misleading. If you are a current employee or staff of the company, you can update your personal data following the company’s procedures.
11.8 Right to File a Complaint
You have the right to file a complaint with the competent authority if you believe that the collection, gathering, use, and disclosure of your personal data violate or do not comply with relevant laws. For contact details, please refer to Clause 13, the Office of the Personal Data Protection Commission (PDPC).
12. Changes to the Privacy Notice
The company will regularly review the privacy notice to ensure compliance with best practices and relevant laws and regulations. Any changes to the privacy notice will be communicated to you through announcements on the company’s website.
13. Appropriate Authority Contact
If you would like to report a complaint or if you feel that the company does not respond to your concerns in a satisfactory manner, you can contact and/or file a complaint to Office of the Personal Data Protection Commission (PDPC) as per the details below.
Telephone numbers
02 141 6996 and 02 142 1033
Electronic mail (Email)
https://www.pdpc.or.th
Website
https://www.pdpc.or.th
Post address
Office of the Personal Data Protection Commission 120 Village No. 3 Government Complex Commemorating His Majesty the King’s 80th Birthday Anniversary, Ratthaprasasanaphakdi Building (Building B), 7th Floor, Chaengwattana Road, Thung Song Hong, Lak Si, Bangkok 10210
14. Company contact channels
If you have any suggestions or would like to inquire about details of the collection, use, and disclosure of your personal data as well as requesting to exercise rights according to this privacy notice, you can contact the company through the following channels:
Healthscape Company Limited 141 Soi Sukhumvit 63 (Ekkamai) Sukhumvit Road Khlong Tan Nuea, Watthana, Bangkok
You may change and amend your Personal Data or withdraw your consent at any time by sending your request to the e-mail: hsccontactcenter@healthscape.co.th
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